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At Ngenius Academy (referred to as “we,” “our,” or “us”), we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website [https://ngenius.academy/], register for our courses, or interact with our services.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with the policy, please do not use our website or services.

1. Information We Collect

We collect personal information that you provide to us when you register for courses, contact us, or use our services. This may include:

• Personal Identification Information: Name, email address, phone number, and mailing address.

• Payment Information: Credit card details, billing address, and transaction history.

• Account Data: Username, password, and user preferences.

• Usage Data: Information on how you use our website, including IP address, browser type, device type, and activity on the platform.

• Marketing and Communications Data: Email preferences, subscription status, and other communication preferences.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Process Payments: To complete financial transactions for courses and subscriptions.

• To Provide Services: To create your account, deliver course content, and provide customer support.

• To Improve Our Website and Services: To enhance your experience by analyzing user behavior and improving content.

• To Communicate with You: To send administrative messages, promotions, updates, and other important notifications.

• To Comply with Legal Obligations: To meet legal, regulatory, or contractual obligations.

3. How We Protect Your Information

We take reasonable steps to protect your personal information. This includes implementing physical, electronic, and administrative safeguards. However, no data transmission or storage system can be 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information under the following circumstances:

• Service Providers: We use trusted third-party service providers for payment processing, website hosting, and other functions.

• Legal Compliance: We may share your data if required by law or to protect our rights and comply with legal processes.

• Business Transfers: In case of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your user experience, analyze traffic, and deliver personalized content. You can control cookie settings through your browser preferences, but disabling cookies may affect your experience on our website.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also request that we stop sending marketing communications. To exercise these rights, please contact us at support@ngenius.academy

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing personal information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically for any changes.

Payments Policy

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At Ngenius Academy, we want to ensure that your payment process is secure and seamless. This Payments Policy outlines how we handle payments for our courses and services.

1. Payment Methods

We accept various payment methods for course registrations and other services, including:

• Credit and debit cards (Visa, MasterCard, American Express, etc.)

• Online payment platforms (e.g., PayPal, Stripe)

• Bank transfers (for larger transactions or specific agreements)

2. Pricing and Fees

Prices for courses and services are listed on our website and are subject to change without prior notice. Any changes in pricing will be communicated in advance. All payments are processed in the currency specified at the time of purchase.

3. Payment Security

We use industry-standard encryption technologies and secure payment gateways (e.g., PayPal, Stripe) to process payments. These services ensure that your payment information is securely handled and stored. We do not store your full payment card information on our servers.

4. Refunds and Cancellations

• Course Refunds: We offer refunds under specific conditions. Please refer to our Refund Policy for details on how to request a refund.

• Cancellation of Courses: You may cancel your course registration before the start date. Please review our Cancellation Policy for further details.

• Non-Refundable Fees: Certain services or courses may not be eligible for a refund, depending on the terms of sale.

• Eligibility for Refunds:

• Refunds are available only within [specific number of days, e.g., 14 days] from the date of purchase.

• To qualify for a refund, the course must not be more than [X%] completed.

• Refund Process:

• To request a refund, please contact us via email at support@ngenius.academy with your order details.

• You will receive a confirmation within [timeframe] and instructions on how to proceed.

• Non-Refundable Items:

• Some services or products may not be eligible for refunds, including [subscription fees, downloadable materials, etc.].

• Payment Methods:

• Payments are processed via secure platforms such as Visa, MasterCard, PayPal, and Stripe. Refunds will be issued to the original payment method.

This structure ensures a customer-friendly approach while being clear about refund terms. You can adjust specific details such as the refund eligibility period or non-refundable items to fit your business model.

5. Payment Disputes

If you experience any issues with your payment, please contact our support team at support@ngenius.academy We will work with you to resolve the issue promptly.

6. Taxes

All payments are subject to applicable taxes, including VAT or sales tax, depending on your location. Taxes will be clearly displayed during checkout.

7. Currency

All transactions are processed in [Currency]. If your payment method is in another currency, your payment processor may apply conversion fees.

8. Changes to Payment Methods

We reserve the right to update or change our accepted payment methods at any time. Any changes will be communicated to you before the next transaction.

For any questions regarding our Privacy and Payments Policies, please contact us at support@ngenius.academy

Updated Terms and Conditions section 

Services Provided

NGENIUS CORPORATION provides information about training seminars and courses, including details about tutors and course content. Users can read about these offerings and complete an online enquiry form. Payments for services are processed via secure payment methods, including credit cards (Visa, MasterCard, American Express), PayPal, and Stripe.

Updated FAQ section 

What payment methods do you accept?
We accept payments through various secure options including credit cards (Visa, MasterCard, American Express), PayPal, and Stripe. You can choose your preferred payment method at checkout for a smooth transaction experience.